Respond to issues, ideas, inputs and opinions as they emerge
Pulse surveys *
“With this kind of dynamic feedback, we can put insight to work, fast.”
Incorporating feedback into your business is more cost-effective than you think
* In partnership with bountiXP
Employee pulse survey
Customer pulse survey
See which touchpoints are in need of improvement
Channel pulse survey
Examine partner sentiment and enhance your support
Instant insight and impact analysis
Ready to send
Choose from preset surveys or customise your own
Send on time
Send according to your own ‘drag and drop’ schedule
Simple does it
Simple, targeted questions ensure high response rates
Assure anonymity
Get open and honest feedback
Real-time insights
Visual dashboard of charts, tables and graphs
Set up in 5 steps
Five simple steps to activation
How it works
01
PRE-SURVEY
- Choose survey plan (premium, enterprise)
02
SET-UP
- Structure your survey (name, language setting)
- Select demographics and response scale
- Set survey schedule (weekly, monthly, ad hoc drag and drop)
- Insert content (custom or adapt existing)
- Brand your survey
- Select report types (subject to choice of plan)
- API links for 3rd party integration
03
ADMINISTRATION
- Communicate with respondents
- Monitor live feedback
04
REPORT
- 24/7 reports available
- Results summary, strategy and heat maps
- Drill down to detail (charts, commentary, questions)
- Comparative demographic analysis
- Historical trend analysis
- High/low scoring questions
05
(Enterprise plans)POST-SURVEY
- Offline analysis
- Remedial action report
- Support services (consulting, engagement programs)