Understand the challenges your dealers are facing
Channel surveys
“This kind of feedback helps us build dealer profitability.”
Inviting partner input improves inclusivity and accountability
Dealer satisfaction survey
Franchisee satisfaction survey
Capture perceptions towards optimising your operations
Leverage insights towards shared value creation
Strategy mapping
Links feedback to business objectives
Customise data sets
Using demographic and behavioural filters
Take fast action
Based on sentiment and perception analysis
Create reports and dashboards
Set up data for interactive visualisation
Monitor live responses
Track engagement as it happens
Identify and address issues
Act responsively to partner concerns
Set up in 5 steps
Five simple steps to activation
How it works
01
PRE-SURVEY
- Choose survey plan (premium, enterprise)
02
SET-UP
- Structure your survey (name, language setting)
- Select demographics and response scale
- Set survey schedule (weekly, monthly, ad hoc)
- Insert content (custom or adapt existing)
- Brand your survey
- Select report types (subject to choice of plan)
03
ADMINISTRATION
- Communicate with respondents
- Monitor live feedback
04
REPORT
- 24/7 reports available
- Results summary, strategy and heat maps
- Drill down to detail (charts, commentary, questions)
- Comparative demographic analysis
- Historical trend analysis
- High/low scoring questions
- Statistical regression
- Key driver analysis
- Database download (subject to choice of plan)
05
(Enterprise plans)POST-SURVEY
- Offline analysis
- Remedial action report
- Support services (consulting, engagement programs)