Channel surveys

“This kind of feedback helps us build dealer profitability.”

Inviting partner input improves inclusivity and accountability

Dealer satisfaction survey

Understand the challenges your dealers are facing

Franchisee satisfaction survey

Capture perceptions towards optimising your operations

Leverage insights towards shared value creation

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Strategy mapping

Links feedback to business objectives

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Customise data sets

Using demographic and behavioural filters

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Take fast action

Based on sentiment and perception analysis

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Create reports and dashboards

Set up data for interactive visualisation

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Monitor live responses

Track engagement as it happens

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Identify and address issues

Act responsively to partner concerns

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Set up in 5 steps

Five simple steps to activation

How it works

01

PRE-SURVEY

  • Choose survey plan (premium, enterprise)
02

SET-UP

  • Structure your survey (name, language setting)
  • Select demographics and response scale
  • Set survey schedule (weekly, monthly, ad hoc)
  • Insert content (custom or adapt existing)
  • Brand your survey
  • Select report types (subject to choice of plan)
03

ADMINISTRATION

  • Communicate with respondents
  • Monitor live feedback
04

REPORT

  • 24/7 reports available
  • Results summary, strategy and heat maps
  • Drill down to detail (charts, commentary, questions)
  • Comparative demographic analysis
  • Historical trend analysis
  • High/low scoring questions
  • Statistical regression
  • Key driver analysis
  • Database download (subject to choice of plan)
05

(Enterprise plans)POST-SURVEY

  • Offline analysis
  • Remedial action report
  • Support services (consulting, engagement programs)